Remember, neither Facebook nor BranchUp will ever ask for sensitive information through messages or email. Stay vigilant and protect your online presence by being aware of these deceptive tactics.

Facebook users are often targeted by sophisticated phishing tactics. One of the most common practices is a Messenger note or email that claims to be from Meta / Facebook. Typically the language of this message is in the form of a warning such as 

"Your Facebook page is scheduled for permanent deletion due to alleged trademark infringement." 

Example of Fake Message

Facebook Article

Visit the Facebook helpdesk to learn more about Security Feature and Tips and How to Avoid Spam and Scams.

Recognizing the Scam

• The message creates a sense of urgency, threatening immediate page deletion 
• It often includes suspicious links or requests for login information 
• The sender is not an official Facebook email address or communication channel

How to Respond

• Do not click any links in the message
• Check your Facebook notifications directly through the official website or app
• Report the message as spam to Facebook
• Verify any concerns through Facebook's official Help Center

Protecting Your Page

• Enable two-factor authentication on your account
• Be cautious of unexpected messages regarding policy violations
• Always verify through official Facebook channels before taking action