Frequently Asked Questions
Instructional Video [Click to view] Step by Step Guide Option 1 Login to Branchup.com Select My Social Media Setup on the left navigation p...
Tue, Jun 30, 2026 at 4:41 PM
If you're experiencing issues with BranchUp connection, consider the following: 1. Verify Your Facebook Page Type Ensure you have a Facebook Busine...
Thu, Mar 20, 2025 at 10:46 AM
Instructional Video [Click to watch] Step-by-Step Guide Log in to your BranchUp account In the navigation menu on the left side, click 'My Socia...
Tue, Jun 30, 2026 at 4:43 PM
Remember, neither Facebook nor BranchUp will ever ask for sensitive information through messages or email. Stay vigilant and protect your online presence by...
Thu, Mar 20, 2025 at 2:57 PM
A Facebook Business Page is an essential way to attract and retain clients. It keeps your personal and professional presence separate while showcasing yo...
Tue, May 27, 2025 at 10:42 AM
Understanding the Error It means your Facebook Page is already linked to another BranchUp account. Resolution Steps Locate the Connected Account C...
Tue, Jun 30, 2026 at 4:44 PM
If your BranchUp posts are not automatically appearing, the issue may be that Facebook is requesting confirmation of your identity. This Meta article pr...
Tue, Jun 30, 2026 at 4:45 PM
If you oversee a group of travel agencies or manage a team of travel advisors, our 'Multi-Page Manager' solution can simplify your operations by con...
Thu, Mar 20, 2025 at 11:09 AM
If you encounter this situation, a common reason is either: 1. You do not have an active Business page. Check this article on how to create a business p...
Wed, May 28, 2025 at 8:57 AM
Yes. It is a two-step process. Connect one of your Facebook Business Pages to BranchUp. Email us that you want to manage multiple profiles. We w...
Thu, Feb 13, 2025 at 3:25 PM